Frequently Asked Questions on Cyberlearning
   Getting Started

I am interested in taking a course. How can I get started?

How much time do I have to complete my course?

I am interested in taking a course, but I'm not sure if the course will be suited to my skill level.

What courses do you offer?

I read through our course catalog and still cannot find the course I wish to take. Help!

How can I confirm that my course registration was received?


Courses

How do I change my student ID, password, or any other personal information under my account?

Do I have to browse through my course every time I log in, so I can get to where I last read?


Payment

What forms of payment do you accept for the purchase of a course?

How can I get a receipt for the courses that I purchased?

Do you have an installment plan for purchasing courses?

Do you offer discounts for your courses?

 
Getting Started

I am interested in taking a course. How can I get started?

 

For a complete list of the courses that we offer, please visit our online pdf catalog. You would require Adobe Acrobat to view the catalog. In case you do not have the same, please click here.

In case you decide for a course you can view our online catalog and ordering system. You may click a selected course or series title link, which should provide you with the necessary information to help you decide your enrollment, such as course descriptions and pricing. When you are ready to enroll, just click the appropriate enrollment link. Purchases can be made online using your credit card , or you may complete & print the registration form and send it to us :

ATTN : Registration
Trade Wings Infotech Ltd.
B-6, Sagar Appartments,
6 Tilak Marg,
New Delhi - 110001
India.

Once all the necessary information is received, our Registration staff shall begin processing your payment & enrollment. Upon completion, you will receive a confirmation email, which will also provide you with basic instructions to help you get started.

   

How much time do I have to complete my course?

 

As described in our Courseware License, students can access our courses for a period of twelve (12) months from the date of registration.

   

I am interested in taking a course, but I'm not sure if the course will be suited to my skill level.

 

To view the prerequisites for any of our courses, you may start by searching through our catalog. Once you click the link for the desired course, you will be taken to page that will provide you with all the necessary information, including a list of course prerequisites, objectives, and required software.

   

What courses do you offer?

 

Please refer to our online pdf catalog to view our current list of available courses.

   

I read through our course catalog and still cannot find the course I wish to take.

 

We update our course catalog on a regular basis. If you do not find your desired course, then we do not offer it at this time. Please submit your course suggestion at twinfo@bol.net.in. We will take note of your interest and keep it in mind as we move forward in planning our catalog content. '

   

How can I confirm that my course registration was received?

 

To confirm that you have successfully registered for your course(s) please read the following in the order listed below:

  • Verify that you have received a confirmation email from us, which includes the words "Thank you for registering at CyberLearning" in the Subject line.
  • Visit CyberLearning, and enter the Username/Student ID and Password you selected when you the registered.

If you still cannot confirm your registration, please try tech support

   
Courses

How do I change my student ID, password, or any other personal information under my account?

 

Your student ID can only be updated by CyberLearning Support for security reasons. However, if you would like to change your student ID, simply submit a support request.

   

Do I have to browse through my course every time I log in, so I can get to where I last read?

 

No, every time you access your course, you are automatically taken to the most recent lesson page viewed. Our courses utilize a special tracking system, which records your progress within a course. In addition, this system automatically 'bookmarks' your last location, which allows you to log in from any machine and continue with your course seamlessly. Another helpful tip would be to use our SYLLABUS to manually navigate through the course by clicking a selected module or lesson. NOTE: Our tracking system will always supercede the SYLLABUS function once you exit your course.

   
Payment

What forms of payment do you accept for the purchase of a course?

 

We accept Credit cards, Demand drafts, or Money orders for course purchases in favour of "Trade Wings Infotech Ltd." payable at "New Delhi, India".

   

How can I get a receipt for the courses that I purchased?

 

Please complete our Support Request Form include the following details in the comment field:

  • address of registrant or fax number of registrant
  • last 4 digits of the credit card used when the course was purchased
  • Or mode of payment information with DD/Money order number with Bank details.

Your request will then be processed according to the information provided.

   

Do you have an installment plan for purchasing courses?

 

Unfortunately, we do not offer an installment plan. The price of a course or series must be paid in full before registration can be completed.

   

Do you offer discounts for your courses?

 

CyberLearning offers discounts when courses are purchased as a series. Call us on 91-011-23073426 for further details.

In addition, we also offer a 10% discount towards the purchase of a second course or series, once you have completed a previously purchased course from CyberLearning.